About Us


Our Mission

To create and provide a total Travel Management Package in terms of providing comprehensive and professionally effective service at minimum cost to the customer, using and utilizing the best available resources and technology. Also to nurture a work culture and environment internally and externally that promotes total commitment and growth, thus becoming the largest and the most reliable Travel Organization in the region setting standards in the industry for professionalism and reliability to the customer.

CEO’s Desk

FCm Travel Solutions (India) Pvt. Ltd.: A dynamic service provider driven by choice.

In the world of corporate travel, FCm will emerge as a world leader. A dynamic, diverse business with the vision, expertise and energy to shape the future of corporate travel management.

As the corporate division of Flight Centre Limited, FCm will be a part of an incredible success story of international growth and innovation. Yet it will be a success story in its own right.

Recognized for its depth and quality of travel management solutions, FCm is set on being the travel management provider of local choice in the global corporate market.

Our people are our strength. They bring the service to your doorsteps. Our company is built around the people and we call it a family. We maintain a very personalized an open door policy for our family because it is people who make the difference. Thus, we say Our People. Your Guarantee.

Travel Management

We are a full service travel management company. It is ranked among the top corporate travel providers, serving all the leading companies. Quality services are delivered with the financial strength, experienced teammates, advanced systems and innovations you would expect from a leader.

FCm Travel Solutions (India) Pvt. Ltd. focuses on your requirements and co-ordinates with your staff to provide you total satisfaction. We offer you every service from consolidated travel purchases to regional, national or global support. We understand the business from the ground up and that enables us to serve you better.


Our Strength

Our organization consists of nineteen operating regions, one office each in New Delhi, Ahmedabad, Bangalore, Bhubaneshwar, Chandigarh, Chennai, Coimbatore, Hyderabad, Kolkata, Mangalore, Mumbai, Pune, Rajahmundry, Surat, Thiruvananthapuram, Vadodara, Vishakapatnam. We have a solid and efficient feedback system that has been helping us to render unimaginable services or new products every time to our customers and also helps us in achieving the customer surprise.

Our team includes experts in the field of business travel. Every member of the team is dedicated to provide you maximum results through comprehensive account planning and goal setting. We employ over 1042 people in 17 locations.

CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
Customer Relationship Management is an essential part of Travel management. We establish long lasting relations with our clients by understanding their requirements. Our team of professionals customizes the services as per the needs and wants of our clients. CRM includes understanding various facets like:-
» Policy
» Individual's Preference
» Individual's Position
» Individual's Travel Authorization

The itinerary selection mechanism is such that it helps selecting the best bargain. This is done in keeping with the supplier deals, individual preferences and individuals' authorization and the travel policies of the company.


Cost Savings

We deliver results in the form of measurable service and saving benefits for you through the combination of cost saving opportunities and superior account management.

MIS Report can be customized as per the customers' requirement like department wise, sector wise, billing details, visa details.

This tool enables you to negotiate with the airline for the best detail. It also creates areas where you can save cost and keeps you updated with all the travel related expenses. It ultimately reduces your travel cost.